5 tips on how to ensure your business not only survives but thrives in labour shortage

In recent years, many industries, including the restaurant sector, have faced significant labour shortages. The restaurant industry, in particular, relies heavily on human capital for its operations, customer service, and overall experience. Restaurant industry is one of the most impacted industries especially after COVID-19. Here we give some tips on how to navigate these challenges effectively, ensuring your business not only survives but thrives.

1. Embrace Technology

Leveraging technology can streamline operations and reduce the need for a large workforce. Implementing an efficient point-of-sale (POS) system, online ordering platforms, and self-service kiosks can optimise order taking and payment processes, minimising the need for staff. Additionally, using workforce management software can assist in scheduling and labour optimisation. These technologies not only reduce the need and cost for staff, but also automate your workflows and open extra channels for more revenues. Lazygrid offers a whole suite of such systems, built with modern technology to help your business.  

2. Streamline Your Menu

Consider simplifying your menu to reduce preparation time and labour requirements. Focus on high-quality, popular dishes that can be prepared efficiently. This not only streamlines kitchen operations but also reduces training time for new staff members. Utilise proper tools to find out how your business is doing and what you can do to make it better. For example, you want to monitor your sales over a period of time, and keep track of best selling products or even find out what products sell better with other products. In return, you can maximise your sales and simplify your inventory.

3. Focus on Staff Training and Development

Investing in comprehensive training programs can maximise the efficiency of your staff, enabling them to handle multiple roles if necessary. Cross-training employees across different areas of the restaurant can provide flexibility in staffing and improve overall service quality. Turnover in the restaurant industry is inevitable; thus, simplifying the training process not only reduces your losses when a well-trained employee leaves but also decreases the time and effort required to bring a new employee up to speed. As a result, having a simple, easy-to-use system, and streamlined menu in return helps you simplify your training process. 

4. Engage with Your Community

Building strong relationships with your local community can enhance your restaurant's reputation and attract more customers. Engaging in local events, supporting charities, and creating partnerships with other businesses can increase visibility and patronage, offsetting the impact of labour shortages.

5. Monitor Industry Trends

Stay informed about trends and innovations in the restaurant industry that can help address labour challenges. Attending industry conferences, participating in online forums, and networking with other restaurant owners can provide valuable insights and ideas for overcoming labour shortages.


The restaurant industry's labour shortage presents significant challenges, but with strategic planning and adaptability, your business can overcome these hurdles. By focusing on technology, employee satisfaction, efficient operations, and community engagement, you can create a resilient and thriving establishment despite the current labour market challenges.